Terms and Conditions
Thanks for visiting www.archerandpeyton.com
These are the terms and conditions which will apply to your purchase of accessories and other goods (“Goods”) from the Archer & Peyton web site wwww.archerandpeyton.com (the “Website”). This Website and the Goods are provided by Archer & Peyton Ltd , a company registered in England and Wales under number 08886662 with a registered office Palladium House, 1-4 Argyll Street, London W1D 7LD (“we”, “us”, “our”). When we refer to “you” and “your” we mean the user of the Website and purchaser of Goods.
The www.archerandpeyton.com website is provided for sole personal use. Any other commercial purpose is not allowed.
By purchasing Goods, you agree to accept the terms and conditions set out from us.
These terms and conditions form a legally binding agreement between us and you and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of Goods to consumers.
We strongly recommend that you read these terms and conditions. You can also access and read any other information contained on other pages or websites referred to in these terms and conditions as they may contain further terms and conditions that apply to you.
We reserve the right to amend these terms and conditions under which the Website and the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Website. You shouls review the terms and conditions posted on the Website periodically to ensure that you are aware of and comply with the current version. If you have any queries about the terms and conditions, the Goods or the Website please email email@example.com or you can contact us in writing via our correspondence address:
Archer + Peyton
63 Thorparch Rd
LONDON SW8 4RH
You may browse and purchase on our website without need to register.
If you only wish to receive our newsletters and seasonal offer notifications you can subscribe entering your details and email address on the CONTACT US page or click on the envelope at the top left hand corner of the HOME page. In order to record your personal information, create an account with us and receive our newsletters you can choose the CREATE option.
Any changes to your details can be emailed to us at firstname.lastname@example.org or you can notifying us in writing via our correspondence address:
When you create an account with us you will be able to log into your account history using your email address and password. The password is created by you. If for any reason this password is lost, forgotten or disabled we advise to contact us immediately.
Creating an account with us, you will be given an option to register your card payment details too. This will make all your subsequent purchases faster and hassle-free. Archer + Peyton will not be able to access to such information and therefore we recommend to report possible misuse or change of such important information as we cannot be liable for any mistake or fraudulent use.
DESCRIPTIONS AND PRODUCT INFORMATION
We will take all reasonable care to ensure that all details, prices, photographic representations and descriptions of products are correct at the time when the relevant information was entered onto the system. However, due to factors such as differences in monitors and screen settings, we are unable to guarantee the following:
• that the colour you will see on your monitor will accurately reflect the colour of the product;
• all sizes and measurements are approximate;
• all Goods are subject to availability- we may not be able to supply your order; and
• any delivery estimates given on the Website or by email are estimates only;
Please refer to our EXCHANGE and RETURNS POLICY if you are unhappy with your purchase.
Your Order only constitutes an offer to purchase Goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually.
All prices displayed on our website are quoted in GB Pound Sterling. Delivery charges may apply and these will be displayed in the order process.
Prices quoted in GB Pound Sterling include a VAT at 20% (UK Tax) and are subject to change if the applicable rate of VAT changes before your order is accepted. Archer & Peyton Ltd's VAT Number is 182 8635 77.
Orders placed in GB Pound Sterling and delivered outside of the European Union will be charged the listed purchase price (VAT/TAX will not be added at checkout). Your package will be sent DDU (Delivery Duty Unpaid). You will be responsible for paying any local tax or import duties arising at the delivery destination which are not included in the price of the products. Import duty or tax costs will be invoiced directly to you from the courier responsible for your delivery. We recommend you contact your local customs authority to determine a landed cost price prior to order completion.
All prices are quoted inclusive of postage and shipping for those customers in the United Kingdom. For customers outside the UK all postage and shipping charges will be applied during the checkout process.
Once you have confirmed your order we will issue you with a Archer & Peyton Ltd order reference number which will appear in your order confirmation and will be sent to the email address you have provided. Please ensure that you save this number for any references.
On placing an order with Archer & Peyton, you are making an offer to us to purchase the product selected in accordance with these terms. Please note that we may not always be able to accept your offer. All orders are subject to availability and ACCEPTANCE.
We may apply from time to time reductions against the normal prices of selected goods or their shipping costs. These offers may be visible on the product pages or applied automatically at the checkout stage of your purchase transaction.
Once you have made your choice and your order has been placed, you will be required to enter your payment details.
Your order will be acknowledged by an order confirmation email containing an order reference number. This information will be automatically emailed to the recipient address you have provided at the time of your order.
Unless you cancel your order in accordance with our CANCELLATION policy, acceptance of your order and completion of the contract between you and Archer & Peyton will take place when we dispatch the goods to you.
For the safeguard of both the consumers and Archer & Peyton we would be checking the information provided with our third party credit card gateway provider. This is solely aimed for a secure trading and to prevent any fraudulent or inappropriate use of personal and payment details.
Also, Archer & Peyton may request additional proofs of the purchaser’s personal details in order to verify their truthfulness.
We do reserve the right to not accept your order. Such non-acceptance may result from one or more of the following reasons:
-The product you order is out of stock;
-Our inability to obtain authorisation for your payment;
-We consider the payment information not to be fully genuine;
-We have identified a pricing or product description error.
Furthermore, we retain the express right not to process a transaction at any time at our sole discretion. In this event, we will not be liable to you or any third party by reason of our withdrawing any merchandise from Archer & Peyton, whether or not such products have been sold.
Archer & Peyton reserves the right to follow legal procedures in order to guarantee a genuine and safe trading.
PAYMENT, SAFETY AND SECURITY
We do accept major payment cards: Visa, Mastercard, Visa Debit, Mastercard Debit, and American Express.
Payments will be debited and cleared from your account upon receipt of your Order by Archer & Peyton Ltd. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment to Archer & Peyton, we will not be able to process your Order and a message will appear informing you that the transaction cannot be processed.
Archer & Peyton, together with its partners, takes all reasonable care to make its Online Shop as secure as they can.
To help ensure that your online shopping experience is safe, Archer & Peyton uses Stripe
Although we will employ all reasonable care to ensure that details of your order and payment are held secure, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from Archer & Peyton.
Delivery times are subject to stock availability and to possible delays due to credit card authorisation, compliance with customs controls and any other factors outside our control.
We will only ship to countries featured in our shipping list and will not honour orders requiring delivery to any destination outside the countries listed. Once the order is placed, if the address entered does not correspond to the country selected, the order will be cancelled and a notification of cancellation will be sent to your nominated email address.
If your country is not on the shipping list and you wish to place an order please contact us at email@example.com and we will endeavour to assist.
We will take all reasonable care to deliver your goods in the estimated time frame displayed here below:
UK (Mainland): 2 - 3 working days;
EU Countries and Channel islands: 4 - 6 working days;
Rest of the World: 8-10 working days.
Please note that during sale times and other busy periods delivery may take longer than expected. Archer & Peyton will strive to guarantee that all deliveries are honoured within 14 working days. Neither us nor our courier shall be under any liability for any delay or failure to deliver the Goods within the estimated time frame. Risk of loss and damage of Goods passes to you on the date and time of delivery of the Goods.
All international deliveries require a signature. Please ensure somebody is in to sign for the goods. If you are not in to receive your order you can contact us to arrange a new delivery time. We cannot take responsibility for any delivery problems arising from incomplete or incorrect address details supplied by you.
If you prevent delivery of the goods by (for example) failing to supply the courier or your local customs tax office with necessary information or documentation, or failing to pay local customs, taxes or courier’s administration fees so your package is returned to us, any resulting return charge will be deducted from the amount refunded to you in respect to that order.
RETURNS AND CANCELLATIONS
Your satisfaction is our number one priority!
We will offer a refund or exchange (if the requested stock is available) on any unworn/unused socks (faulty or otherwise) within 28 days of delivery.
Refunds and exchanges must be made via our customer services team by contacting firstname.lastname@example.org. Please note that you have a legal obligation to take reasonable care of the items while they are in your possession, and if you fail to do so we may have a right to make a claim against you for compensation.
Where promotional discounts are applied to orders, the discount will be applied to each item in the shopping bag. In the event of a return you will not be refunded the discounted proportion.
Your rights under the Returns and Cancellations section are in addition to the cancellation rights under the Consumer Protection (Distance Selling) Regulations 2000 as amended and superseded from time to time. We recommend contacting us via email at email@example.com if you are planning to cancel your Order before the end of the statutory cancellation period 7 working days from day after you receive the Goods. We insist that all goods are returned unused, in their original packaging and with all original labels attached to the products.
Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error.
Refunds are only credited on the same card used for paying the original order.We always aim to honour an exchange. If the item requested is out of stock we will contact you and give you a choice of an alternative product or a refund. We will cover the cost of shipping the new item to the original delivery address. If you wish to modify, exchange or cancel your order please contact our Customer Service at firstname.lastname@example.org.
Sometimes it will not be possible to stop an order from being dispatched. If your order has already been fully processed and dispatched please follow the returns policy.
All returns have to be sent to the address listed below:
63 Thorparch Rd
London SW8 4RH